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Our Journey & Focus

 

​Through our travels and countless consulting engagements with organizations across the country, from corporate offices to large high-volume print and mail production facilities site visits, W. Kain & Company Consulting Firm has been at the forefront, observing first-hand the evolution of mailroom and shipping operations into data-intensive, decision-driven functions.

 

We consult with clients that every overnight parcel-package is governed by a rate table, a carrier contract, a service commitment, a managed address database, and stringent compliance requirements, each subject to continual change. Each of these elements is represented by a deliverable, a mailed letter, that together shape how customers experience and perceive your organization's brand.

 

Manual processes and legacy systems can no longer be sufficient or cost-effective to manage this complexity. When shipping and mailing challenges become operational burdens, costs escalate,   as does the internal overhead required to administer increasingly complex billing. 

 

Shipping and mailing operations need not strain your budget. We focus on helping clients optimize, tightening vendor decisions and implement streamlined workflows that reduce costly errors and improve productivity, while ensuring staff remain current with evolving industry changes, technology and internal best practices through our case studies and shared insights.

 

As shipping and mailing costs continue to rise, identifying savings is essential.  Partner with our team to support your organizations continued growth.

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Image by Charles Forerunner

Our values

At W. Kain & Company, we operate independently of mailing equipment vendors and carriers ensuring our consulting recommendations are always objective and aligned with your best interests. No sales. No commissions. No pressure.  We treat every client with respect, proactive responsiveness, and a commitment to their goals, and priorities as if they were our own.

  • Integrity

  • Communications

  • Transparency

  • Flexibility

  • Vision

This Is Experience In Numbers

900+ sites

Enterprise-Wide Retail Consult Coverage

500+

Fortune 1000 Engagements 

25+

Years of Experience

14

Industry Awards

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